Jean Allan

132 Vicksburg Street

San Francisco, CA 94114

415-821-3801

August 4, 2010

Ed Stephens 1412 Chapin Avenue Burlingame, CA 94010

Re: 2800 Rivera Drive, Burlingame

Dear Ed,

While none of us had met you before, we chose to include you among the three agents that we initially interviewed because we associated your name with many years of real estate experience on the Peninsula. In that sense, your reputation preceded you; however, it was upon personally meeting you, and then working with you as the listing agent, that we really came to appreciate how all of those years of experience translated into a very smooth and successful real estate transaction.

You had an immediate understanding of the strengths and weaknesses of the house itself, and could envision and articulate which improvements we might consider making in order to maximize the home’s appeal to prospective buyers.

You had the vendors and resources available to get the improvements done in a timely and cost efficient manner. Those included minor repairs, wallpaper removal and painting, cleaning and staging. The staging in particular was especially impressive; it wasn’t overdone and yet it transformed the house. All of those tasks were taken care of with virtually no involvement required on our part, and your time estimate of approximately one month to complete the tasks was accurate.

We are ever so grateful for you sage services, and would be happy to recommend you to anyone looking for an agent in the area.

Ed Stephens helped our family buy our new home, and sell our previous house. During our purchase, Ed helped us navigate complex negotiations successfully. Then he marketed and sold our other house quickly and at a good value, during a tough time. We relied on him a lot for these important transactions, and Ed’s experience made them both successful and less stressful.

Sharon Wienbar, Managing Director

Scale Venture Partners